To protect your privacy, do not post any personal information. Before opening up your chassis / lugging your computer to the Apple Store, do some diagnosis with MacOS's built-in Keyboard Viewer.
*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. Have a wonderful day ahead and stay safe. If you have a spare external keyboard you can also check that if the keys will work on external keyboard. Restart your computer and test the keyboard keys. Look for Keyboard driver that was installed Look for Keyboard and run the troubleshooter. Click Troubleshooter then Additional troubleshooter.
If those keys works with the on screen keyboard, this can be hardware issue. If those keys wont work as well using the on screen keyboad possibly software issue. This post will give you a complete solution. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Tilt your Mac at a 75-degree angle, so it’s not vertical.
#CERTAIN KEYS ON MAC KEYBOARD NOT WORKING HOW TO#
But if you meet this problem, you can take a look at this post. My 789 UIO JKL M keys will not work How to easily resolve the issue.I would also like to say thank you for all the lovely and appreciative comments I have r. Apple suggests cleaning your keyboar d with compressed air. Is there any liquid substance you spill on the keyboard recently? What are those keys? can you please try to use the on screen keyboard and check if those keys will work for us to check if this a software issue or a hardware. Keyboard backlight not working is a common problem which can happen on Windows or Mac. If you’ve been working on your PC and suddenly some or no characters appear on your computer. My name is Carlo, I'm an Independent Advisor and community member like you. A keyboard without working keys may seem like a blow to productivity, but it’s possible to repair.